This website is operated by Taora Lifestyle Limited. Throughout the site, the terms “Taore”, “Site”, “we,” “us,” and “our” refer to Taora Lifestyle Limited, trading as Taore. Taore offers this website, including all information, tools, and service available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

This Privacy Policy outlines how Taore collects, uses, discloses, and safeguards your personal information when you visit or make a purchase on ateliertaore.com (the "Site") or use our service (collectively, the "Service"). By accessing or using the Service, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use or access the Service.

 

Information We Collect

We collect both personal and non-personal information when you interact with our Service, including:

Personal Information

  • Contact Information: such as your name, email address, phone number, and shipping/billing address.
  • Order Information: including your order details (items, amounts, payment confirmation) and your shipping address.
  • Account Information: such as your username, password, and account security questions.
  • Customer Support Information: communications with our support team, including any personal information you share in these interactions.

Non-Personal Information

We may automatically collect non-personal information such as:

  • Browser type, IP address, and device details.
  • Usage data related to how you interact with our Site, including click patterns, search queries, and visit duration.
  • We use cookies and similar technologies to collect and store information regarding your visit to enhance the user experience.

 

How We Use Your Information

We use the information we collect to:

  • Process your orders: including payment processing, order fulfillment, shipping, and account management.
  • Provide customer support: helping you with questions, returns, exchanges, and troubleshooting.
  • Improve the Service: enhancing the functionality of the Site, personalizing your shopping experience, and improving our product offerings.
  • Marketing and Advertising: with your consent, we may send you promotional emails, special offers, and updates. You can opt out of these communications at any time.
  • Legal and Regulatory Compliance: to comply with applicable laws and regulations, and to protect our rights, your rights, and the integrity of the Service.

 

How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers to fulfill service necessary for our operations, including:

  • Payment processors for handling transactions.
  • Shipping and fulfillment partners for order delivery.
  • Data analytics providers to improve our website functionality and marketing strategies.

We may also disclose your information when required by law, such as in response to legal requests or to protect our rights.

 

Security of Your Information

We implement industry-standard security measures to protect your personal information. While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure.

 

Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to read the privacy policies of any third-party sites you visit.

 

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve the functionality of our website and enhance your shopping experience. For more information, please see our cookie policy.

You can manage cookie preferences in your browser settings. Note that blocking cookies may limit your ability to use certain features of the Site.

 

Your Rights

Depending on your location, you may have the following rights concerning your personal information:

  • Right to Access: You may request a copy of the personal information we hold about you.
  • Right to Delete: You can request that we delete your personal information.
  • Right to Correct: You can request that we correct any inaccuracies in your personal information.
  • Right to Withdraw Consent: If we rely on your consent for processing, you can withdraw it at any time.
  • To exercise any of these rights, please contact us using the information below.

 

International Users

If you are accessing the Site from outside of the country where we are based, please be aware that your personal information may be transferred, stored, and processed in the country where we operate. By using our Service, you consent to this transfer.

 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes in our practices, or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site and update the "Last Updated" date.

 

Contact Information

For any questions about this Privacy Policy or to exercise your rights, please contact us at customer@ateliertaore.com.